WASHCOURSE
Online Video Training
Tired of employees and managers not following procedures?
What do busy car wash owners do to retain happy, productive employees?
And get them to follow procedures?
Online Video Training
for the Car Wash Industry
Tired of employees and managers not following procedures?
What do busy car wash owners do to retain happy, productive employees?
And get them to follow procedures?
Online Video Training
for the Car Wash Industry
Saves Time
WASHCOURSE car wash training reduces the the CSA onboarding process timeframe from weeks to days and the manager training timeframe from months to weeks. The manager’s time away from operations is minimized, which results in a significant increase in productivity.
With WASHCOURSE, users move through structured video lectures, quizzes, and on-site practice, covering all of the necessary skills they need to succeed in their job.
Increase Effectiveness
WASHCOURSE ensures your employees and managers have the tools they need to be productive and provide a customer experience that has value, speed, and convenience.
When well-trained employees increase throughput with smooth vehicle loading, avoid accidents due to safety training, and provide a customer experience that makes customers want to return, better productivity translates to increased revenues.
Reduced Turnover
The average turnover at a car wash is around 200%. What does employee turnover cost your business each year? It is expensive to replace employees, and most car wash owners and managers see high turnover rates hurt their bottom line.
WASHCOURSE reduces turnover by providing employees the skills they need to thrive in their job. Employees feel a sense of security when they know what is expected of them and feel valued by the employer when given the opportunity to learn and develop their skills.
Customer Service Attendant Basic Training
Introduces Customer Service Attendants to the knowledge necessary to work at the car wash. It provides complete, safe, and consistent training for entry level employees in two days on site.
Modules Included:
Customer Service
Time Management
Tunnel & Lot Safety
Equipment Room Safety
Loading
Lot Maintenance
Chemical Product Knowledge
Equipment & Wall Cleaning
Opening Procedure
Closing Procedure
Final Exam
Creating Exceptional Managers Certification Program
Offers basic people-management skills for managers and supervisors over a 90-day period. Increases the learner’s understanding of what is needed individually and organizationally for a person to become an exceptional manager in the car wash industry.
Modules Included:
Training
Scheduling
Managing Customers
Troubleshooting Equipment
Malfunctions
Motivating People
Coaching
Team Meetings
Holding People Accountable
Discipline & Determination
Performance Reviews
Final Exam
Basic Equipment Maintenance Certification Program
Gives all levels of management the knowledge and skills to perform routine preventive maintenance over a wide range of conveyor car wash equipment. This program takes the learner through a combination of online, interactive, and hands-on applications that will prepare them to work with the equipment at the car wash.
Modules Included:
Equipment Knowledge:
A. Tunnel & Vacuum System
B. Equipment Room
Preventive Maintenance
Greasing & Lubing
Nozzle Maintenance
Foamer Maintenance
Mitter Maintenance
Wrap Maintenance
Side Washer Maintenance
Top Brush Maintenance
Tire Brush & Tire Shiner Maintenance
Conveyor Maintenance
Vacuum Maintenance
Final Exam
Advanced Equipment Maintenance & Small Repairs Certification Program
COMING SOON!
The purpose of this program is to prepare all levels of management to perform higher-level maintenance tasks, as well as minor repairs when they become necessary. This program takes the learner through a combination of online, interactive, and hands-on applications that will prepare them to work with the equipment at the car wash.
Modules Included:
High-Pressure Pump
Hydraulic Power Pack
Replacing an Air Cylinder
Replacing a Shock
Replacing a Bearing
Air Compressor
Reclaim Maintenance
Reverse Osmosis Unit
Maintenance
Replacing and Repairing Hoses
Conveyor Repairs
Replacing a Hydro-minder
Final Exam
SPANISH Customer Service Attendant Basic Training
Introduces Customer Service Attendants to the knowledge necessary to work at the car wash. It provides complete, safe, and consistent training for entry level employees in two days on site.
Modules Included:
Customer Service
Time Management
Tunnel & Lot Safety
Equipment Room Safety
Loading
Lot Maintenance
Chemical Product Knowledge
Equipment & Wall Cleaning
Opening Procedure
Closing Procedure
Final Exam