News & Media

January 10, 2020

New Year… New Talent!

New Year…New Talent! Make a Resolution to Recruit Right We all know that hiring better people produces better results! However, recruiting talented and motivated people to work in the car wash industry can be particularly challenging. Recruiting the right employees […]
December 6, 2019

What’s on Your Employees’ Wish List?

What’s on Your Employees’ Wish List? It’s the holiday season—time to deck the halls, wander the malls (and, perhaps, even bang your head on the walls) as you attempt to pick the perfect gifts for everyone on your list. Different […]
November 6, 2019

Are You Thankful For Your Management Team?

Are You Thankful For Your Management Team? How thankful are you for the members of your management team? If you have great organizational leadership, you’re probably smiling right now with gratitude that things are running smoothly. Your team can be […]
September 5, 2019

Are Your Customers Smiling?

Are Your Customers Smiling?How to Manage Customers Exceptionally Customer Service. It’s a widely used term, but what does it really mean? One successful car wash client that we have worked with has nailed it with an exit sign that reads: […]
August 13, 2019

Creating Exceptional Managers

Creating Exceptional Managers How do you become an exceptional manager? Unfortunately, no one is born with any management skills. Exceptional managers are developed. And this must be intentional. What makes a manager exceptional? Glad you asked! Exceptional managers possess skills […]
August 12, 2019

5 Tips for Productivity in the Workplace

As we welcome the autumn season, it may be time for you to “fall back” into better time management practices. Let’s use a little fall imagery. Think of a child playing in the leaves. The crunchy leaves are raked into […]
November 27, 2017

Are You a Great Leader?

How Emotional Intelligence Impacts Leadership What makes a great leader? Everyone will answer this question differently, but we can find a common thread. A boss who’s unflappably calm under pressure. A manager who is trustworthy and easy to talk to. […]
October 2, 2017

Don’t Let Recruiting Spook You

6 Steps to Implementing a More Effective Hiring Process For many managers, recruiting new talent is spookier than the ghouls of Halloween. Too many have had the experience of hiring a new employee with great credentials and interview skills, only […]
August 30, 2017

Company Culture is Key

Creating and Sustaining a Cohesive Culture for Success Does your company’s culture fuel success, or does it impede progress? Creating a winning organizational culture is as important as corporate strategy. Smart executives know that fostering the right culture can be […]
August 7, 2017

The Case for Vacation

Taking Time Off Reboots Creativity “Take a break!” — These words may seem counter-intuitive to the work ethic of those who would seek to advance their careers and catapult their businesses to success. Working hard is great…until it leads to […]
July 7, 2017

Four Reasons Millennials Might Be the Best Workers

Connecting with the Millennial Workforce: Four Reasons Millennials Might Be the Best Workers Narcissistic. Entitled. Lazy. These are the words often used to describe Millennials. But is this fair? Millennials — those born in the ’80s and ’90s, also known […]
June 6, 2017

A Means for Measuring Success

Core Values. Mission. Vision.  What’s the Difference?  If you have ever asked yourself this question, please know you are not alone: many of our clients have faced this question at some point in their history. Step by step, below, we […]
April 28, 2017

Achieving Maximum Performance

Organizational Assessments: What they are and why your organization needs one. Sometimes you know things aren’t functioning as optimally as they could, but it’s too overwhelming to drill down and figure out what’s wrong, much less implement positive change. Inertia […]
March 27, 2017

Spring Into Team Motivation

Behavior is like a glacier. We can see 10 percent of the glacier on the surface, but the other 90 percent is below the surface. That 90 percent represents the “why” of personal behavior. On the surface, two people may […]
March 24, 2017

Visit BRINK’s Booth #4101 at THE CAR WASH SHOW! (presented by ICA)

VISIT WITH BRINK AT THE CAR WASH SHOW April 4-6, 2017 at the Westgate Las Vegas Resort & Casino and the Renaissance Las Vegas Hotel. Presented by the International Car Wash Association. For more info, visit THE CAR WASH SHOW online. […]
March 1, 2017


Brink Results, a business training and consulting firm assisting businesses in obtaining measurable results in their training, hiring, and management practices, will speak at the 2017 Cabinets & Closets Conference on April 11, 2017.  Conference sessions will be held in […]
February 27, 2017

The Power of Coaching

How do you handle a low performer? In every business, industry or department, there are always those who struggle to meet goals. They’re not just underperforming compared to their most successful peers; these folks are at the bottom of the […]
February 8, 2017

Brink Results to Speak and Exhibit at Southwest CW Association Expo Feb 28

Steve Gaudreau, co-founder and President of Brink Results, LLC, a training and consulting firm that assists clients in obtaining measurable results in their training, hiring, and management practices, will speak on Hiring, Training, and Retaining Successful Managers at the Southwest […]
February 7, 2017


As part of their on-going speakers bureau program, Brink Results, a business training and consulting firm that assists businesses in obtaining measurable results in their training, hiring, and management practices, will speak at the What’s Up SWFL: 3rd Wed Networking […]
February 2, 2017

How Engaged are Your Employees?

Employee engagement has become a buzzword in business, but what does it mean? More specifically, what does it mean for your business? Would you describe the majority of your employees as enthusiastic about and committed to their work? According to […]