As part of their on-going speakers bureau program, Brink Results, a business training and consulting firm that assists businesses in obtaining measurable results in their training, hiring, and management practices, will speak at the What’s Up SWFL: 3rd Wed Networking Bash on Wednesday, February 15. The event is organized by What’s Up SWFL Networking, which provides networking opportunities for small business owners and professionals. The event begins at 5:30 p.m. at La Grotta, 9520 Marketplace Rd., in Fort Myers.
The topic of the presentation is DEALING WITH DIFFICULT CUSTOMERS. Improving Face-to-Face Interactions. This presentation will provide a simple system that can be used right away to turn around customer conflict situations.
Jessica Trippler, Director of Client Services at Brink Results, will make the presentation. Trippler is a Certified Business Coach and Trainer with over 10 years of experience in business development, sales, and customer relations. She helps growing companies facilitate business plans and organizational development processes to create structure and excels at analyzing pricing and sustainability strategies. She helps clients develop customized hiring plans and increase employee retention, using tools such as behavioral profile assessments.
Brink Results, LLC provides organizational consulting services dedicated to creating improvement strategies with on-site, customized training to improve productivity. The firm also conducts educational seminars and management conferences, as well as provides books to increase knowledge of successful management ideas.
The company philosophy is to Hire Right by matching people to jobs, Train Right by giving people the tools to succeed, and Manage Right by assisting organizations to improve their results.