News & Media

November 6, 2019

Are You Thankful For Your Management Team?

Are You Thankful For Your Management Team? How thankful are you for the members of your management team? If you have great organizational leadership, you’re probably smiling right now with gratitude that things are running smoothly. Your team can be […]
October 3, 2019

7 Tips For Managing People Right

7 TIPS FOR MANAGING PEOPLE RIGHT How does a car wash manager motivate people to perform at a high level of service in an industry where the wages are low and the working conditions are difficult? It’s not an easy […]
September 5, 2019

Are Your Customers Smiling?

Are Your Customers Smiling?How to Manage Customers Exceptionally Customer Service. It’s a widely used term, but what does it really mean? One successful car wash client that we have worked with has nailed it with an exit sign that reads: […]
August 13, 2019

Creating Exceptional Managers

Creating Exceptional Managers How do you become an exceptional manager? Unfortunately, no one is born with any management skills. Exceptional managers are developed. And this must be intentional. What makes a manager exceptional? Glad you asked! Exceptional managers possess skills […]
August 12, 2019

5 Tips for Productivity in the Workplace

As we welcome the autumn season, it may be time for you to “fall back” into better time management practices. Let’s use a little fall imagery. Think of a child playing in the leaves. The crunchy leaves are raked into […]
December 4, 2018

The Ghosts of Business Past, Present, and Future

The Ghosts of Business Past, Present, and Future Every small business needs a well-thought growth strategy. What has worked in the past will not necessarily carry your organization to future levels of success. Much like the character of Ebenezer Scrooge […]
October 23, 2018

Make Your Customers Fall Head Over Heels for Your Business!

What are your customers saying about your business? How connected do they feel to your products and services? Perhaps it’s time to implement a strategy for making your clients (current and future) fall head over heels for your business. A […]
September 26, 2018

9 Scary Good Tips on How to Be Productive

Take a look at these “scary good tips” to optimize productivity! It’s the season of spooky sights…is your workplace one of them? Is the paperwork piling up? Are there unanswered messages to be returned? How will you make time for that meeting? […]
September 4, 2018

3 Don’ts and 3 Do’s for Becoming a Better Listener

Learn How to Listen Again Are you a big idea person? Great! Those you lead are likely inspired by your thoughts. Just be careful to remember your employees have good thoughts, and maybe even big ideas, too. A charismatic and […]
August 3, 2018

Get Schooled on Marketing for Small Businesses

Does wondering how to attract new customers keep you up at night? Most small business owners don’t feel they have the time to keep up with marketing trends and stay on top of new technology. You know you should be […]
July 2, 2018

Get Out of Your Mid-Year Rut!

Are you stuck in a rut at work? Perhaps your creative energy is zapped, your motivation is lacking, or you see little hope for moving up. If your career seems to have hit a plateau and you find yourself in […]
June 4, 2018

How to Keep Your Cool at Work

7 Strategies to ‘Keep Your Cool’ in a Heated Workplace We’ve all been there. A big deadline is looming. Coworkers are being annoying. The boss is irritable…maybe things are even going badly at home. You feel like one more thing […]
May 1, 2018

P2P 101: Why Training Peer-to-Peer Works Better

Is the money your company spends on training paying off? Corporate training courses deliver an intense amount of information in a short period of time — most of which is promptly forgotten. How can learning be reinforced and retained? The […]
April 2, 2018

Don’t Let the Small Business Stigma Fool You!

The economic success of America isn’t built on Fortune 500 companies; it’s built on the foundation of nearly 30 million small businesses. Don’t be fooled into thinking your company’s worth is insignificant! Small businesses make up 99.9 percent of all […]
February 26, 2018

Spring Forward in Your Career

Spring Forward in Your Career As the clocks “spring forward” this month, we welcome extended daylight hours and new life springing forth from the earth. It’s a fitting time to consider in  creasing the vibrancy of your career. In honor of […]
January 31, 2018

LOVE Your Job!

Learn to LOVE Your Job Again! As we approach Valentine’s Day, love is in the air… or maybe not when it comes to your relationship with your job. Is going to work each morning a pleasure, or has it become […]
December 29, 2017

New Year, New Styles for Annual Reviews

Improving Performance Management What evokes dread in bosses and employees alike? The annual performance review. What does “meets expectations” or “3” on a five-point scale really mean? And does such a label inspire an employee to perform at a higher […]
November 27, 2017

Are You a Great Leader?

How Emotional Intelligence Impacts Leadership What makes a great leader? Everyone will answer this question differently, but we can find a common thread. A boss who’s unflappably calm under pressure. A manager who is trustworthy and easy to talk to. […]
October 2, 2017

Don’t Let Recruiting Spook You

6 Steps to Implementing a More Effective Hiring Process For many managers, recruiting new talent is spookier than the ghouls of Halloween. Too many have had the experience of hiring a new employee with great credentials and interview skills, only […]
August 30, 2017

Company Culture is Key

Creating and Sustaining a Cohesive Culture for Success Does your company’s culture fuel success, or does it impede progress? Creating a winning organizational culture is as important as corporate strategy. Smart executives know that fostering the right culture can be […]
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